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Exam CSA topic 1 question 63 discussion

Actual exam question from ServiceNow's CSA
Question #: 63
Topic #: 1
[All CSA Questions]

What would NOT appear in the Application Navigator if `service` is typed into the filter field?

  • A. Configuration > Business Services
  • B. Self-Service > Knowledge
  • C. Service Portal > Widgets
  • D. Incident > Assigned to me
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Suggested Answer: D 🗳️

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Chosen Answer:
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JordiFT
1 month ago
Selected Answer: D
D is correct
upvoted 1 times
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s_KASKA
2 months, 1 week ago
D is the right answer. When you search for 'service' all applications and modules that contain 'service' would appear. Incident>assigned to me will not appear because it does not contain service.
upvoted 1 times
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Prabhu81
6 months ago
D right Answer
upvoted 1 times
Prabhu81
6 months ago
Typo mistake.. My bad, A is Right Answer
upvoted 1 times
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abhishekm6
6 months, 3 weeks ago
D is correct, quick way to see all other options have "Service" in it Incidents won't show up, Self-Service> My Incidents will show However "Incident" Modules and assigned to me wont be there.
upvoted 1 times
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xenonthezequel
9 months ago
The answer is D. If you test in your own PDI and use CTRL/CMD + F to verify, you'll see that "Business Services" does show up when you look up "service" in the Filter Navigator but "Incidents > Assigned to me" does *not*
upvoted 1 times
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Arun005
1 year, 2 months ago
Selected Answer: D
D is the correct because 'Configuration > Business Services' DO appear when service is searched in the filter navigator.
upvoted 2 times
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Mihaf92
1 year, 2 months ago
A and D
upvoted 2 times
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Testeru1988
1 year, 4 months ago
D is correct, "Service" is not inside.
upvoted 1 times
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OnesR
1 year, 5 months ago
Selected Answer: D
D is correct
upvoted 1 times
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SamIV444
1 year, 9 months ago
Selected Answer: D
D is correct
upvoted 1 times
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RGGG
1 year, 9 months ago
I just tested this and it's D
upvoted 4 times
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Jana08
1 year, 9 months ago
Selected Answer: D
D is correct: I have just tested this in my personal instance, Service Portfolio Management>Business Service DOES show up: https://i.imgur.com/AvAWZEM.png.
upvoted 4 times
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evoken
1 year, 10 months ago
This is a bad question as neigher A or D appear exactly as worded in the question.If I were choose one, it would be A...
upvoted 3 times
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Philippvs
1 year, 10 months ago
Selected Answer: A
Configuration > Business Services would NOT appear in the Application Navigator. As the question asks what NOT appear, the correct answer here is A.
upvoted 2 times
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Philippvs
1 year, 10 months ago
Selected Answer: A
Service Portfolio management > Business Services.
upvoted 1 times
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PLiza2
2 years ago
D is correct. Service Portfolio management > Business Services does show up. I just tried in an instance. Please check the functionality before posting misleading answers.
upvoted 4 times
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saiakhilpalle
2 years ago
D is correct
upvoted 2 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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