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Exam CSA topic 1 question 19 discussion

Actual exam question from ServiceNow's CSA
Question #: 19
Topic #: 1
[All CSA Questions]

For Administrators creating new Service Catalog items, what is a characteristic they should know about Service Catalog variables?

  • A. Service Catalog variables can only be used in Record Producers
  • B. Service Catalog variables can only be used in Order Guides
  • C. Service Catalog variables cannot affect the order price
  • D. Service Catalog variables are global by default
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Suggested Answer: D 🗳️

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Chosen Answer:
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GoldBear
3 months, 1 week ago
Selected Answer: D
D is the correct answer.
upvoted 4 times
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julianamendo
5 months, 4 weeks ago
Selected Answer: D
D is the correct answer
upvoted 2 times
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est_1995
8 months, 3 weeks ago
Selected Answer: D
D is the best answer
upvoted 2 times
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HNTrinh
8 months, 4 weeks ago
Selected Answer: D
Service Catalog variables may affect the price. SC variable is global by default. the definition is in the SN fundamental book.
upvoted 2 times
doode
7 months, 2 weeks ago
Why is the fact that they're global by default important???
upvoted 3 times
qwertyuiopasdfghjklzxd
6 months, 3 weeks ago
Beacuse it can be security issue. You should protect variables with sensitive data.
upvoted 4 times
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pielouis
9 months, 2 weeks ago
Selected Answer: C
In general, Service Catalog variables do not directly affect the order price. Service Catalog variables are primarily used for collecting user input and customizing the behavior of catalog items or processes. The order price is typically determined by factors such as the pricing rules, configuration items, or pricing models associated with the catalog items or services being ordered.
upvoted 2 times
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pielouis
9 months, 2 weeks ago
Selected Answer: D
D is correct
upvoted 1 times
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evoken
1 year ago
D is correct
upvoted 1 times
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saiakhilpalle
1 year, 2 months ago
D is correct
upvoted 1 times
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KIKI_AI
1 year, 2 months ago
Selected Answer: D
D is correct
upvoted 1 times
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Bonche
1 year, 4 months ago
D is the correct answer
upvoted 1 times
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Wapa
1 year, 5 months ago
Variable Service Catalog variables are global by default, display in all the tasks of a Requested Item, and provide options to tailor a catalog item to the customer's needs. For example, a computer might be available with different operating systems. The Service Catalog lets you attach variables either to a catalog item or to an execution plan. Question choices can define the available options and might affect the order price.
upvoted 3 times
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Hanz02
1 year, 6 months ago
D is correct. In the Catalog Administration module of Additional ServiceNow Fundamentals Content in the on demand course, it says: "Service Catalog variables are flagged as "Global" by default and will display in all the execution tasks of a requested item."
upvoted 4 times
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karamit
1 year, 6 months ago
Not sure about D. If I am in my scoped app and create a new Cat Item Variable, the application field on the form is still the same scope (and protected). Unless they mean that the Cat Item app (and variables) is in the global scope.
upvoted 1 times
Wapa
1 year, 5 months ago
Variable Service Catalog variables are global by default, display in all the tasks of a Requested Item, and provide options to tailor a catalog item to the customer's needs. For example, a computer might be available with different operating systems. The Service Catalog lets you attach variables either to a catalog item or to an execution plan. Question choices can define the available options and might affect the order price.
upvoted 2 times
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SusanGlenn5
1 year, 7 months ago
It is not global by default, when creating a device catalog variable, you have to select if you’d like it to be global or not. Otherwise it won’t be global
upvoted 2 times
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S_040
1 year, 7 months ago
Correct
upvoted 1 times
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trye_indicators
1 year, 8 months ago
Selected Answer: D
login using system administrator role and visit - Service Catelog> Catelog Definitions > Maintain Items > select any item > open any variable in the FORM, You can see Application - Global by default
upvoted 4 times
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Markster
1 year, 8 months ago
D is correct. The Application / Scope is Global for a new SC variable.
upvoted 1 times
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