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Exam CSA topic 1 question 3 discussion

Actual exam question from ServiceNow's CSA
Question #: 3
Topic #: 1
[All CSA Questions]

As it relates to ServiceNow reporting, which of the following statements describes what a metric can do?

  • A. A metric is a report gauge used on homepages to display real-time data
  • B. A metric is a time measurement used to report the effectiveness of workflows and SLAs
  • C. A metric is used to measure and evaluate the effectiveness of IT service management processes
  • D. A metric is a comparative measurement used to report the effectiveness of flows and SLAs.
Show Suggested Answer Hide Answer
Suggested Answer: C 🗳️

Comments

Chosen Answer:
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lezica
2 weeks, 3 days ago
the definition in SN Docs
upvoted 1 times
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skibumvermont
2 months ago
A metric measures and evaluates the effectiveness of IT service management processes. For example, a metric could measure the effectiveness of the incident resolution process by calculating how long it takes to resolve an incident. For example, a metric could measure the effectiveness of the incident resolution process by calculating how long it takes to resolve an incident.
upvoted 1 times
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hatanaoki
5 months, 2 weeks ago
Selected Answer: C
The correct answer to this question is definitely C. I broke up with my girlfriend. It is hard. I am already 36 years old. If I don't pass this exam, I won't have a future, so I want to do my best.
upvoted 4 times
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shub606
6 months ago
c is correct answer
upvoted 2 times
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Slayer1985
6 months, 2 weeks ago
C is correct
upvoted 2 times
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SaiExamtopic
1 year, 1 month ago
C is Correct
upvoted 2 times
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julianamendo
1 year, 2 months ago
Selected Answer: C
C is correct. A metric is created to evaluate fields changes in tasks.
upvoted 2 times
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shravan3
1 year, 4 months ago
c. a metric is used to measure and evaluate IT service
upvoted 2 times
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HNTrinh
1 year, 5 months ago
Selected Answer: C
the definition in SN Docs https://docs.servicenow.com/en-US/bundle/sandiego-platform-administration/page/use/reporting/concept/c_MetricDefinitionSupport.html
upvoted 1 times
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Mahindra_Reddie
1 year, 7 months ago
Selected Answer: C
C is correct answer
upvoted 1 times
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mrnow
1 year, 9 months ago
Selected Answer: C
C is correct
upvoted 1 times
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saiakhilpalle
1 year, 11 months ago
C is correct
upvoted 1 times
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KIKI_AI
1 year, 11 months ago
Selected Answer: C
C is correct
upvoted 1 times
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Bonche
2 years ago
C is the correct answer
upvoted 1 times
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S_883
2 years, 1 month ago
Selected Answer: C
C is correct
upvoted 1 times
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Ausias18
2 years, 3 months ago
C is correct
upvoted 1 times
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S_040
2 years, 4 months ago
Correct
upvoted 1 times
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A (35%)
C (25%)
B (20%)
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