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Exam CAD topic 1 question 85 discussion

Actual exam question from ServiceNow's CAD
Question #: 85
Topic #: 1
[All CAD Questions]

How does ServiceNow match inbound email to existing records?

  • A. Watermark
  • B. Record link
  • C. Subject line
  • D. sys_id
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Suggested Answer: A 🗳️
by Remo878 at April 6, 2022, 10:04 p.m.

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Remo878
Highly Voted 1 year, 10 months ago
Selected Answer: A
https://developer.servicenow.com/dev.do#!/learn/courses/quebec/app_store_learnv2_flowdesigner_quebec_flow_designer/app_store_learnv2_flowdesigner_quebec_notifications_in_flow_designer/app_store_learnv2_flowdesigner_quebec_inbound_email_and_flows
upvoted 5 times
...
GoMaggieO2
Most Recent 3 months, 4 weeks ago
Selected Answer: A
A is correct.
upvoted 1 times
...
Bob_Loblaw
1 year, 2 months ago
Selected Answer: A
https://developer.servicenow.com/dev.do#!/learn/courses/tokyo/app_store_learnv2_flowdesigner_tokyo_flow_designer/app_store_learnv2_flowdesigner_tokyo_notifications_in_flow_designer/app_store_learnv2_flowdesigner_tokyo_inbound_email_and_flows
upvoted 3 times
...
Bob_Loblaw
1 year, 2 months ago
Selected Answer: A
"By default, the system generates a watermark label at the bottom of each notification email to allow matching incoming email to existing records." https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/administer/notification/concept/c_WorkingWithWatermarks.html
upvoted 4 times
...
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C (25%)
B (20%)
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