B is 100% correct, I check it by myself in the material, which mention that items are building blocks of the service catalog include: Hardware, software, service etc....
This question is kind of weird. As it is phrased, I would think rather of the variable Items as the building block and the service catalog Items as providing option
B. They are the building blocks.
Service Catalog Items are the building blocks of the Service Catalog. They represent the individual services or products that users can request through the catalog. Each catalog item defines a specific service or product, along with its associated form, workflow, and approval process.
Which of the following is true of Service Catalog Items in relation to the Service Catalog?
A. They run behind the scenes.
B. They are the building blocks.
C. They are optional.
D. They provide options.
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WUPHF
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