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Exam CSA topic 1 question 6 discussion

Actual exam question from ServiceNow's CSA
Question #: 6
Topic #: 1
[All CSA Questions]

Knowledge Base Search results can be sorted by which of the following? (Choose three.)

  • A. Most recent update
  • B. Popularity
  • C. Relevancy
  • D. Manager assignment
  • E. Number of views
Show Suggested Answer Hide Answer
Suggested Answer: ACE 🗳️

Comments

Chosen Answer:
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shravan3
10 months, 1 week ago
ACE popularity relevency number of views
upvoted 1 times
...
Mahindra_Reddie
1 year ago
Selected Answer: ACE
Is correct answer
upvoted 1 times
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evoken
1 year, 2 months ago
Selected Answer: ACE
A C E is correct
upvoted 1 times
...
mrnow
1 year, 3 months ago
Selected Answer: ACE
A C E is correct
upvoted 1 times
...
KIKI_AI
1 year, 4 months ago
Selected Answer: ACE
A C E is correct
upvoted 1 times
...
Bonche
1 year, 6 months ago
A, C, E is the correct answer
upvoted 1 times
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S_040
1 year, 9 months ago
Correct ACE
upvoted 1 times
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trye_indicators
1 year, 10 months ago
Sort the items in a knowledge base or search results list using the Sort by options at the top of the list. Views: sorts by number of article views. Newest: sorts by the date created or updated. Alphabetical: sorts alphabetically by the article Short description field. Relevancy: sorts by relevance to the search term.
upvoted 2 times
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Markster
1 year, 10 months ago
correct. https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/product/knowledge-management/concept/knowledge-service-portal-search.html
upvoted 1 times
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PKMON
2 years, 2 months ago
correct
upvoted 3 times
...
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C (25%)
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