A is the correct answer. The CI Relationship Editor is used to create Configuration Item relationship and define which is the base CI class, which is the dependant one and what is the dependency.
The CI Class Manager is a central location for the CI class hierarchy in the CMDB 0 it displays the entire CI Class hierarchy in a tree-view format and consolidates CI class definitions in a central location
(ChatGPT) The CI Relationship Editor is the tool you would use to create dependencies between Configuration Items (CIs) in the CMDB.
This tool allows you to:
• Define and establish relationships, including dependency relationships, between individual CIs.
• Create, modify, and visualize how CIs depend on each other (e.g., a server depending on a database, or an application depending on a server).
By using the CI Relationship Editor, you can ensure that the relationships between different CIs reflect the actual dependencies within your IT infrastructure.
A is a correct one!
eBook CSA Fundamentials chapter 4.4 - CI Class Manager Suggested Relationships
quote: User the CI Relationship Editor to create configuration item relationships
CI Relationship Editor is used o view, create, modify, or delete CI relationships. Open the relationship editor from the CI Relations formatter. Correct Answer
https://docs.servicenow.com/bundle/utah-servicenow-platform/page/product/configuration-management/concept/c_RelationshipEditor.html
CI Class Manager is used to centrally view, create, or edit basic class definitions, and class settings for identification, reconciliation, and CMDB Health. Wrong answer
Correct answer is A.
1. Open a CI (for ex. Java Application Server FLX)
2. Click on '+' (Add CI relationships)
3. This will bring up 'Relationship Editor'.
4. Select the relationship type, then a configuration item, then in Relationship grid click '+' to add new relationship.
5. Hover over '+' (in step 4) it reads... 'Create new relationship with selected configuration item(s)'
oops! seems there is: https://docs.servicenow.com/bundle/utah-servicenow-platform/page/product/configuration-management/concept/c_RelationshipEditor.html
CI Relationship Editor:
Use the relationship editor to view, create, modify, or delete CI relationships. Open the relationship editor from the CI Relations formatter.
CI Class Manager:
https://docs.servicenow.com/bundle/utah-servicenow-platform/page/product/configuration-management/reference/ci-class-manager-landing-page.html
Use the CI Class Manager to centrally view, create, or edit basic class definitions, and class settings for identification, reconciliation, and CMDB Health. To access the CI Class Manager, navigate to All > Configuration > CI Class Manager.
The question is this: Is a "relationship" a "dependency" in the ServiceNow context?
the correct answer is D
https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/product/configuration-management/concept/create-dependent-relationship.html#create-dep-relationship-for-class
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