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Exam CSA topic 1 question 111 discussion

Actual exam question from ServiceNow's CSA
Question #: 111
Topic #: 1
[All CSA Questions]

A new service catalog item is being developed, but should only be visible to managers inside the HR Department. What method would you use to fulfill this requirement?

  • A. Specify the Dept_Mgr role on the catalog content block
  • B. Add the Department Manager group to the catalog item's user criteria
  • C. Add the Department Manager group to the catalog item's ACL
  • D. Only publish the item in the HR service catalog
  • E. Use a Dept_Mgr ACL on the HR service catalog
Show Suggested Answer Hide Answer
Suggested Answer: B 🗳️

Comments

Chosen Answer:
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sithupraji
Highly Voted 12 months ago
Am totally confused, is this the real answers for the exam?Can some one pls correct it if its a wrong answer given by verifying snow documents
upvoted 8 times
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naab143
Highly Voted 6 months, 2 weeks ago
The method that best fulfills the requirement of making a new service catalog item visible only to managers inside the HR Department is: B. Add the Department Manager group to the catalog item's user criteria. By adding the Department Manager group to the catalog item's user criteria, you restrict visibility to only users who are part of that group. This ensures that only managers within the HR Department can see and access the catalog item, fulfilling the requirement accurately.
upvoted 6 times
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uwbe
Most Recent 1 year, 5 months ago
Selected Answer: B
Catalog items are secured using user criteria's in the related links Available For/Not Available For
upvoted 2 times
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pielouis
1 year, 6 months ago
Selected Answer: B
B is correct
upvoted 1 times
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PraiseDabira
1 year, 6 months ago
https://docs.servicenow.com/bundle/utah-employee-service-management/page/product/employee-center/reference/ec-user-criteria-form.html
upvoted 1 times
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FastAndy
1 year, 8 months ago
Selected Answer: B
Accoring to Snow docu
upvoted 1 times
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evoken
1 year, 9 months ago
Selected Answer: B
What’s with all the wrong answers. It’s B
upvoted 2 times
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Ranaway
1 year, 11 months ago
User Criteria
upvoted 1 times
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MattMeyer2022
2 years, 3 months ago
Selected Answer: B
User Criteria is used for catalog items
upvoted 4 times
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mitashki
2 years, 4 months ago
Selected Answer: B
B is the correct answer
upvoted 2 times
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Johnlego
2 years, 5 months ago
B is correct for catalog items
upvoted 1 times
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Markster
2 years, 5 months ago
B is correct
upvoted 1 times
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ardap
2 years, 5 months ago
Selected Answer: B
Add the Department Manager group to the catalog item's user criteria
upvoted 3 times
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libelle88
2 years, 6 months ago
B is correct
upvoted 1 times
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carriezhao
2 years, 6 months ago
it should be B
upvoted 1 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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