Configurations are automatically recorded in update sets. Things like client scripts, business rules, UI Actions, etc. Things that are considered data, like users, groups, group associates (records on sys_user_grmember) don't get saved automatically. You can manually add these records to your update set by clicking the UI action in the bottom left corner." https://community.servicenow.com/community?id=community_question&sys_id=b18c761cdb83b344414eeeb5ca96192f
https://community.servicenow.com/community?id=community_question&sys_id=3e5e8feddb9cdbc01dcaf3231f9619e0
A is wrong because Schedule jobs are not included
B. is wrong because transactional data records are not included
C. is wrong because configuration items are not included
D therefore is the most accurate
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