From the actual ServiceNow fundamentals course transcript:
""Some records—for example, surveys and catalog items—allow you to copy records through Insert and Insert and Stay. Check for these options on the form context menu if you want to create a copy of the current record. Insert copies the record and redisplays the list. Insert and Stay copies the record and keeps it open so that you can work on the new copy immediately."
Kristen: Tell me about it! If I want to make a copy of the record and close the form, I make my changes, and then just select Insert. I'm good to go. So simple! "
The suggested answer is WRONG and should be changed, unless they are deliberately trying to get people to fail the test.
The correct answer is B, I have gone to my dev instance, performed both save and update operations on a form. Insert creates a new record and Update saves changes, both exit the form
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