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Exam CSA topic 1 question 372 discussion

Actual exam question from ServiceNow's CSA
Question #: 372
Topic #: 1
[All CSA Questions]

Your customer wants to update a notification so it is sent to the Caller's Manager.

Which action supports this requirement?

  • A. On the 'Who will receive' tab on the Notification record add the Caller field, then dot walk to the Caller's Manager field to add it.
  • B. On the Notification record create a flow and include a notification in the flow for "All receivers".
  • C. On the 'Send to' tab on the Notification record, add the Caller field, then dot walk to the Caller’s Manager field to add it.
  • D. On the 'Send to' tab on the Notification record, set "Who will receive" to Subscribable.
Show Suggested Answer Hide Answer
Suggested Answer: A 🗳️
by ff063b3 at March 4, 2025, 6:45 p.m.

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IT_Bank
3 days, 16 hours ago
Selected Answer: A
The correct answer is A. Verified. https://www.servicenow.com/community/training-and-certifications/csa-exam-question-doubt-can-someone-helop-me-answering-this/m-p/3166078 ff063b3 is a degenerate giving false answers.
upvoted 1 times
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182f6be
4 days, 15 hours ago
Selected Answer: A
There's no "Send to" tab anymore
upvoted 1 times
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ff063b3
3 weeks, 6 days ago
Selected Answer: A
In current ServiceNow patch answer A is correct. My wife's boyfriend told me this as a fact
upvoted 3 times
...
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