The correct answer is:
A. Have I seen you before?
During the Identification phase in ServiceNow Discovery, the system determines whether the discovered device or CI (Configuration Item) already exists in the Configuration Management Database (CMDB). It compares the discovered attributes against existing records to avoid duplicate entries and ensure accurate asset tracking.
Identification: After classification, the police check their records to see if the suspect has a criminal history. They ask, “Have we seen you before?” ...https://www.servicenow.com/community/itom-articles/servicenow-discovery-4-phase-process-pcie-through-a-simple-crime/ta-p/3091330
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