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Exam CIS-CSM topic 1 question 113 discussion

Actual exam question from ServiceNow's CIS-CSM
Question #: 113
Topic #: 1
[All CIS-CSM Questions]

What are the recommended good practices when running implementation workshops? (Choose three.)

  • A. Give the customers the data they need so they can make an informed decision
  • B. Any financial implication of a decision should be handled by the delivery and sales team
  • C. Enforce customers to adapt their processes towards the baseline processes
  • D. Engage with customers to gain deep understanding of their organization
  • E. Guide the customer toward industry best practices
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Suggested Answer: ADE 🗳️
by Shroop at Aug. 25, 2024, 2:39 a.m.

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Shroop
2 months, 3 weeks ago
Selected Answer: ADE
Nobody commented on this one so I figured I'd be the first to confirm the selected answers (A, D, E) are correct.
upvoted 3 times
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B (20%)
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