Enable this feature by activating the Auto Close Resolved Cases Flow Designer flow. You can also create a configuration that enables both the system and agents to exclude cases from auto closure.
https://docs.servicenow.com/bundle/washingtondc-customer-service-management/page/product/customer-service-management/task/configure-auto-close-resolved-cases.html
C is correct.
https://docs.servicenow.com/bundle/tokyo-customer-service-management/page/product/customer-service-management/concept/auto-close-customer-service-case.html
upvoted 2 times
...
Log in to ExamTopics
Sign in:
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.
Upvoting a comment with a selected answer will also increase the vote count towards that answer by one.
So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.
Alex_Lima84
2 months agoLLuis_L
5 months, 1 week agonetvision_g
6 months, 2 weeks agotestexamenesmin
6 months, 3 weeks ago