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Exam CIS-CSM topic 1 question 239 discussion

Actual exam question from ServiceNow's CIS-CSM
Question #: 239
Topic #: 1
[All CIS-CSM Questions]

Which decisions does Predictive Intelligence support? (Choose two.)

  • A. Case Escalation
  • B. Case Prioritization
  • C. Case Categorization
  • D. Case Resolution
Show Suggested Answer Hide Answer
Suggested Answer: CD 🗳️
by TanviSharma at April 19, 2024, 4:22 p.m.

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netvision_g
5 months, 4 weeks ago
Selected Answer: BC
B. Case Prioritization C. Case Categorization
upvoted 1 times
...
TanviSharma
7 months ago
BC is the right answer.
upvoted 2 times
...

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A (35%)
C (25%)
B (20%)
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