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Exam CIS-CSM topic 1 question 138 discussion

Actual exam question from ServiceNow's CIS-CSM
Question #: 138
Topic #: 1
[All CIS-CSM Questions]

To which entities can Special Handling Notes be applied out of the box?

  • A. Consumer
  • B. Entitlement
  • C. Sold Product
Show Suggested Answer Hide Answer
Suggested Answer: A 🗳️
by ccca3bc at April 16, 2024, 9:19 p.m.

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Faizan94
3 months, 1 week ago
Tested in PDI you can create for Products as a condition on cases
upvoted 1 times
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ccca3bc
7 months ago
There should be a 4th option. Consumer is not correct
upvoted 2 times
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ccca3bc
7 months ago
Special Handling Notes can apply to any of the following entities, based on specific attributes: Case, Account, Contact, Product Model, Asset
upvoted 1 times
...

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Community vote distribution
A (35%)
C (25%)
B (20%)
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