exam questions

Exam CIS-SAM All Questions

View all questions & answers for the CIS-SAM exam

Exam CIS-SAM topic 3 question 84 discussion

Actual exam question from ServiceNow's CIS-SAM
Question #: 84
Topic #: 3
[All CIS-SAM Questions]

When importing entitlements, a record generates the error, “Publisher Part Number not found”. However, the record is for an expired entitlement that is no longer needed. Which is the best UI action to select?

  • A. Create Entitlement
  • B. Delete
  • C. Create Part Number
  • D. Reject
Show Suggested Answer Hide Answer
Suggested Answer: B 🗳️

Comments

Chosen Answer:
This is a voting comment (?). It is better to Upvote an existing comment if you don't have anything to add.
Switch to a voting comment New
boss1986
2 weeks, 4 days ago
Selected Answer: B
Option [C] Create PPN and option [A] Create Entitlement do not make sense as we clearly do NOT want that entitlement. Now, option [B] Delete is a valid UI Action, while option [D] Reject does not exist as a UI Action. What exists, however, is "Ignore". With that said, i'd go for Delete, unless Ignore is introduced as a valid option.
upvoted 1 times
...
BecciDay
3 months, 3 weeks ago
C Correct Answer per page 77 of SAM Fundamentals. When a PPN is not found a customer can add a PPN to the library or specify the software model so that the software entitlement can be created.
upvoted 1 times
JackAllen
3 months, 1 week ago
B should be answer : A customer can add PPN to the library and create entitlement OR Delete record if it is not needed. therefore in this scenario B
upvoted 1 times
...
...
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.

SaveCancel
Loading ...
exam
Someone Bought Contributor Access for:
SY0-701
London, 1 minute ago