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Exam CIS-SAM topic 6 question 168 discussion

Actual exam question from ServiceNow's CIS-SAM
Question #: 168
Topic #: 6
[All CIS-SAM Questions]

Once you are ready to retire software in ServiceNow, what is the critical first step in the retirement process?

  • A. Notify users of the software retirement
  • B. Expire any active software entitlements
  • C. Uninstall all instances of the software
  • D. Recover the software entitlements
Show Suggested Answer Hide Answer
Suggested Answer: A 🗳️
by BecciDay at March 31, 2024, 9:12 a.m.

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it0m_man
7 months ago
Selected Answer: B
B is correct.
upvoted 2 times
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BecciDay
7 months, 3 weeks ago
B Correct Answer - pg 240 SAM Book - Before you retire the first step is to remediate the reconciliation results to ensure you remain compliant. You want to choose remove unlicensed installs option to identify the allocation and unlicensed installs to retire all the software entitlements.
upvoted 3 times
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