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Exam CAS-PA All Questions

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Exam CAS-PA topic 1 question 69 discussion

Actual exam question from ServiceNow's CAS-PA
Question #: 69
Topic #: 1
[All CAS-PA Questions]

After importing an Update set from another instance, the Indicators, Breakdowns, and Jobs are imported correctly, but all of the Dashboards are completely empty. What is the most likely cause of this?

  • A. The user does not have permissions to view the Dashboard.
  • B. The Data Collection jobs have not finished running.
  • C. The Widgets are corrupted.
  • D. “Unload Dashboard” was not performed before migrating the Update set.
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Suggested Answer: D 🗳️

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b3de868
7 months, 3 weeks ago
The most likely cause of the Dashboards being empty after importing an Update Set from another instance, assuming that the Indicators, Breakdowns, and Jobs are imported correctly, is: D. “Unload Dashboard” was not performed before migrating the Update set. When migrating components such as dashboards with Update Sets, it's crucial to perform an "Unload" operation, which prepares these components for the migration by including all necessary records in the Update Set. If this step is skipped, the dashboards may appear empty on the target instance because their definitions and associated widgets were not properly included in the Update Set.
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