Reporting in ServiceNow is used to capture and display data that reflects current or historical states and trends, but it doesn't include predictive analytics features like forecasting. Based on the options provided:
A. Weekly comparison of Incident resolution time vs SLA met percentage - Reporting can be used to compare different metrics such as resolution time and SLA met percentage for a defined time period like a week.
C. Currently Active Incidents with Open Problems - Reporting can show the current state of data, such as active incidents that have associated open problems.
Options B (forecasting) and E (tracking over time) are typically functions of Performance Analytics, which has capabilities for forecasting and time series analysis. Option D (Current view of Employees by Department) is also obtainable through reporting, but it's not a measurement, rather a current state view.
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