The correct answer is B according to ServiceNow documentation:
When a target reaches its review date, it becomes known whether it has been met. The On Track, Off track, and Too early to track icons no longer apply. Instead, either a Met or a Not met icon is displayed.
When an indicator misses its target on the Target Review date in KPI Details, the most appropriate response from the system would be:
D. The KPI status is set to Off Track.
This status indicates that the indicator is not performing as expected against the set targets, signaling that attention may be needed to address the deviation from the planned performance.
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