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Exam CAS-PA All Questions

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Exam CAS-PA topic 1 question 18 discussion

Actual exam question from ServiceNow's CAS-PA
Question #: 18
Topic #: 1
[All CAS-PA Questions]

How are responsible users reminded when a signal remains unresolved?

  • A. Via Virtual Agent
  • B. Via Connect Chat
  • C. By email notification
  • D. By text message
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Suggested Answer: C 🗳️

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Shdwklown
2 months, 2 weeks ago
C: As a responsible user, you receive email reminders about signals that have not been resolved. You can configure how frequently you get these reminders and the maximum number of reminders to get for a signal. https://docs.servicenow.com/bundle/xanadu-now-intelligence/page/use/par-for-workspace/task/configure-signal-notifications.html
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b3de868
7 months, 3 weeks ago
Responsible users are reminded when a signal remains unresolved C. By email notification. This method ensures that responsible users receive timely updates about unresolved signals, allowing them to take necessary actions to address any issues highlighted by the KPI Signals.
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