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Exam CSA topic 1 question 326 discussion

Actual exam question from ServiceNow's CSA
Question #: 326
Topic #: 1
[All CSA Questions]

Which ServiceNow capability provides assistance to help users obtain information, make decisions, and perform common work tasks via a messaging interface?

  • A. Now Support
  • B. ServiceNow Messenger
  • C. Agent Workspace
  • D. Virtual Agent
  • E. Knowledge Chat
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Suggested Answer: D 🗳️

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adyrip
3 weeks ago
Selected Answer: D
D - is a messaging interface that allows users to get info.
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