A. A method by which a user interacts with a service or a CI interacts with another CI
An Entry Point represents a specific interaction point or method through which a user engages with a service or through which one Configuration Item (CI) interacts with another CI. It could be a user interface (UI) element, an API endpoint, or any other means by which a service receives requests or performs actions.
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alokji
8 months, 3 weeks ago