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Exam CIS-FSM topic 1 question 19 discussion

Actual exam question from ServiceNow's CIS-FSM
Question #: 19
Topic #: 1
[All CIS-FSM Questions]

Which reasons can field agents provide when rejecting tasks that were assigned to them? (Choose four.)

  • A. Not a preferred customer
  • B. Type of work not preferred
  • C. Parts unavailable
  • D. Customer unavailable
  • E. Stalls mismatch
  • F. Schedule conflict
Show Suggested Answer Hide Answer
Suggested Answer: CDEF 🗳️
by GGIRARD at Jan. 30, 2024, 6:17 p.m.

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GGIRARD
9 months, 3 weeks ago
This is not ‘Stalls’ but ‘Skills’ .
upvoted 3 times
[Removed]
9 months, 1 week ago
Thank you! I was confused by that one
upvoted 1 times
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