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Exam CIS-FSM All Questions

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Exam CIS-FSM topic 1 question 2 discussion

Actual exam question from ServiceNow's CIS-FSM
Question #: 2
Topic #: 1
[All CIS-FSM Questions]

What field service model is used for maintenance at regular intervals?

  • A. Predictive
  • B. Project
  • C. Reactive
  • D. Planned
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Suggested Answer: D 🗳️

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GGIRARD
9 months, 1 week ago
Selected Answer: D
Planned Maintenance uses maintenance plans to trigger the creation of work orders or facilities requests. These work orders and facilities requests specify how to perform maintenance on devices and vehicles, or just about any type of asset that requires maintenance. Work orders and requests can be based on: A specified time interval. For example, after a number of months since the previous maintenance was performed Meters or usage. For example, after a specified number of pages are printed or a specified number of miles are driven. https://docs.servicenow.com/bundle/vancouver-service-management-for-the-enterprise/page/product/service-management-planned-maintenance/concept/c_SMPlanMaint.html
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