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Exam CIS-FSM topic 1 question 1 discussion

Actual exam question from ServiceNow's CIS-FSM
Question #: 1
Topic #: 1
[All CIS-FSM Questions]

A regional bank servicing its Automated Teller Machines (ATMs) is an example of what type of field service?

  • A. Reactive field service
  • B. Internal field service
  • C. External field service
  • D. Predictive field service
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Suggested Answer: B 🗳️
by GGIRARD at Jan. 24, 2024, 10:04 a.m.

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GGIRARD
9 months, 1 week ago
Selected Answer: B
Internal Field Service is a service provided to company-owned and operated equipment or assets. Examples: banks maintaining and repairing their own ATMs, a retail chain store, and debt collection agencies.
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