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Exam CIS-HAM topic 1 question 142 discussion

Actual exam question from ServiceNow's CIS-HAM
Question #: 142
Topic #: 1
[All CIS-HAM Questions]

When running an asset audit, you receive the result of 10 "Expected and not found" assets. What does this mean?

  • A. You expected 10 assets in your inventory and scanned these 10 assets during your audit.
  • B. You scanned 20 assets in your inventory, but only 10 of them were on your expected inventory list.
  • C. You expected 10 assets in your inventory and scanned 10 assets during your audit, but none of them are on your expected inventory list.
  • D. You expected 10 assets during your audit inventory and scanned 10 assets, but none of them have a record in your ServiceNow instance.
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Suggested Answer: C 🗳️

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SnuggleSnail
3 weeks, 2 days ago
Selected Answer: C
I would say C and D are both correct. In both cases, after your scan is complete, 10 items that were expected are not found. It doesn't matter if the other scanned items are in the instance or not. https://www.servicenow.com/docs/bundle/xanadu-it-asset-management/page/product/hardware-asset-management/reference/audit-results.html
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cuongtkq
4 months, 4 weeks ago
A: 10 scanned and expected B: 10 scanned and expected; 10 scanned and not expected C: 10 expected and not found; 10 scanned and not expected D: 10 expected and not found; 10 new => both C and D have 10 expected and not found
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Ayenco
5 months, 2 weeks ago
The Answer should be C and not D. That an asset is in your ServiceNow instance doesn’t mean it is part of your audit. The only thing your audit should compare is asset you scanned vs what is your expected inventory list on the audit
upvoted 2 times
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ParagSanyashiv
11 months, 1 week ago
Selected Answer: D
D is the correct answer
upvoted 1 times
Ayenco
5 months, 2 weeks ago
Why? Why not C?
upvoted 1 times
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