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Exam CIS-CSM topic 1 question 227 discussion

Actual exam question from ServiceNow's CIS-CSM
Question #: 227
Topic #: 1
[All CIS-CSM Questions]

What are the different resource matching methods on the Matching Rule form? (Choose four.)

  • A. Simple
  • B. Advanced
  • C. Selection Criteria
  • D. Skill
  • E. Affinity
  • F. Scripted
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Suggested Answer: ABCF 🗳️
by CLowe at Dec. 11, 2023, 4:16 p.m.

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40f5b7e
4 weeks ago
Selected Answer: ABCF
https://www.servicenow.com/docs/bundle/yokohama-customer-service-management/page/product/customer-service-management/task/t_CreateARoutingRule.html Given answer is correct. The type of resource matching method to use for this rule: Simple, Advanced, Scripted, Selection Criteria.
upvoted 1 times
...
netvision_g
5 months ago
Selected Answer: ABCF
https://docs.servicenow.com/bundle/vancouver-customer-service-management/page/product/customer-service-management/concept/csm-integration-financial-mgmt.html
upvoted 1 times
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CLowe
10 months ago
Selected Answer: ABCF
https://docs.servicenow.com/bundle/vancouver-customer-service-management/page/product/customer-service-management/concept/csm-integration-financial-mgmt.html
upvoted 2 times
...
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