As it pertains to dynamic scheduling configuration, if you are ranking agents based on the number of parts available in the agent stockroom, which matching criterion should you configure in the task filters?
A.
Matching Mandatory Parts for Dynamic Scheduling
B.
Matching Agents With Most Parts For Dynamic Scheduling
C.
Matching Skills for Dynamic Scheduling
D.
Matching Skill Level Gap for Dynamic Scheduling
Agents with most parts
If you are ranking field agents based on the number of parts available in the agent stockroom, add the Agents with most parts criterion to the task filter(s).
Source : Now Learning Course - Dynamic Scheduling - Matching Criteria Considerations
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