By default, which persona is responsible for controlling the day-to-day activities of the SAM process and ensuring the overall quality of software asset data?
Personas:
- SAM Process Owner: a senior manager with the influence and authority to ensure that the SAM process is rolled out and executed correctly and consistently across the organization.
- SAM Manager: a manager responsible for control of the day-to-day activities of the SAM process, ensuring the quality of software asset data.
- SAM Administrator: responsible for creating and maintaining software asset information, including software models, software entitlements and allocations defined within the scope of their area.
- ServiceNow Administrator: responsible for loading of asset management data, integrations and discovery tools into SAM Pro.
From SAM Product Overview in SAM Fundamentals:
SAM Manager: A manager responsible for control of the day-to-day activities of the SAM process, ensuring the quality of software asset data.
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MarlyB
8 months, 3 weeks agoJBurns1979
12 months ago