To ensure that Vulnerabilities are processed correctly, you can define a Service Level Agreement (SLA) for Vulnerability Response. To achieve this, you would:
A.
Create a custom workflow to monitor the time between States
B.
Log in as a system admin, and using the globally scoped baseline SLA Modules
C.
Have the role of Vulnerability admin, but only in the Vulnerability Scope
D.
Make sure you have at least the sn_vul.vulnerability_write role and using the baseline SLA Application Modules
I think it should be C as per ServiceNow documentation.
https://docs.servicenow.com/bundle/vancouver-security-management/page/product/vulnerability-response/task/t_CreateVulnSLA.html
Make sure you have at least the sn_vul.vulnerability_write role and use the baseline SLA Application Modules1.
This ensures you have the necessary permissions and access to the appropriate modules to set up and manage SLAs effectively.
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tgoprashant
Highly Voted 1 month, 2 weeks agomzack1436
Most Recent 2 weeks, 5 days agoMrBravo
2 months, 3 weeks ago