Create recipients lists for active publications.
The list of recipients for an article can include internal users, accounts, contacts, and consumers. When an article is published, the recipients on this list can view the article on the Customer or Consumer Service Portal. Recipients can also receive optional email notifications.
BC is Correct.
https://docs.servicenow.com/en-US/bundle/vancouver-customer-service-management/page/product/customer-service-management/concept/c_TargetedCommunications.html
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