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Exam CIS-CSM topic 1 question 222 discussion

Actual exam question from ServiceNow's CIS-CSM
Question #: 222
Topic #: 1
[All CIS-CSM Questions]

Which roles are responsible for maintaining account team membership? (Choose two.)

  • A. Customer Admin [sn_customerservice.customer.admin]
  • B. Customer Case Manager [sn_customerservice.customer_case_manager]
  • C. System Administrator [admin]
  • D. Customer Service Manager [sn_customerservice_manager]
Show Suggested Answer Hide Answer
Suggested Answer: CD 🗳️
by sephereth at Oct. 17, 2023, 12:34 a.m.

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netvision_g
7 months, 1 week ago
Selected Answer: CD
CD is correct.
upvoted 1 times
...
CLowe
11 months, 1 week ago
Selected Answer: CD
https://docs.servicenow.com/bundle/vancouver-customer-service-management/page/product/customer-service-management/task/t_CreateAcctRelationshipRecord.html
upvoted 2 times
...
NokoNice
1 year ago
Selected Answer: CD
CD is correct. https://docs.servicenow.com/bundle/sandiego-customer-service-management/page/product/customer-service-management/task/create-staff-account-relationship.html
upvoted 2 times
...
sephereth
1 year, 1 month ago
Selected Answer: CD
Answer: C. System Administrator [admin] D. Customer Service Manager [sn_customerservice_manager] Explanation: Role required: - sn_customerservice.svc_location_manager - sn_customerservice_manager (d.) - admin (c.) Source: https://docs.servicenow.com/bundle/sandiego-customer-service-management/page/product/customer-service-management/task/create-staff-account-relationship.html
upvoted 2 times
...

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