Which of the following statements is correct with regards to partners vs. third-parties in ServiceNow’s CSM application? (Choose two.)
A.
A partner will own the relationship with their customer
B.
A partner and a third party are the same in ServiceNow’s CSM application
C.
A partner does not own the relationship with a customer. This relationship is owned by the organization they are partnering
D.
A partner is an organization that has been contracted to sell products and services they have actually purchased from another organization
E.
A partner does not own any of the products or services provided by their partnering organization, instead they help to sell, deliver and support them on their behalf
The correct statements regards to partners vs. third-parties in ServiceNow's CSM application should be :
- A partner does not own the relationship with a customer. This relationship is owned by the organization they are partnering
- A partner does not own any of the products or services provided by their partnering organization, instead they help to sell, deliver and support them on their behalf
A third party is an organization that has been contracted to sell products and services they have actually purchased from another organization. The third-party then provides a solution that is built on top of the products and/or services purchased.
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A partner does not own any of the products or services provided by their partnering organization; instead, they help to sell, deliver, and support them on their behalf.
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A third party will own the relationship with the customer.
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A partner does not own the relationship with a customer. This relationship is owned by the organization they are partnering.
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