Customer service agents can use Agent Assist to search for information from an interaction. BY DEFAULT, what are the available search sources? (Choose three.)
About this task
Agent assist comes with default information sources it searches. You might change the information sources to provide more relevant information. Some of the resources Agent assist can search include:
Knowledge base
Service catalogs
Tables
Record producers
https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/administer/workspace/task/set-up-agent-assist-information-sources.html
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8 months, 3 weeks agoNokoNice
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