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Exam CIS-CSM topic 1 question 170 discussion

Actual exam question from ServiceNow's CIS-CSM
Question #: 170
Topic #: 1
[All CIS-CSM Questions]

What is the specific type of catalog item that allows users to create any type of task, such as cases, from the Service Catalog?

  • A. Request Item
  • B. Service Catalog Request
  • C. Record Producer
  • D. Catalog Item
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Suggested Answer: C 🗳️
by NokoNice at Oct. 14, 2023, 3:33 p.m.

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netvision_g
8 months, 2 weeks ago
Selected Answer: C
A record producer is a specific type of catalog item that allows end users to create task-based records, such as incident records, from the service catalog. https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/service-catalog-management/concept/c_RecordProducer.html
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NokoNice
1 year ago
Selected Answer: C
C is correct. https://docs.servicenow.com/en-US/bundle/vancouver-servicenow-platform/page/product/service-catalog-management/reference/r_ExtendedCatalogItemFunctions.html#:~:text=A%20record%20producer%20is%20a,records%2C%20from%20the%20service%20catalog.
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