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Exam CIS-CSM topic 1 question 136 discussion

Actual exam question from ServiceNow's CIS-CSM
Question #: 136
Topic #: 1
[All CIS-CSM Questions]

In the Customer Service Management space what defines the term asset?

  • A. A physical item
  • B. A specific product instance supported for a customer
  • C. A product that a company supports
  • D. A resource that allows a business service
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Suggested Answer: B 🗳️
by NokoNice at Oct. 13, 2023, 8:22 p.m.

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netvision_g
8 months, 2 weeks ago
Selected Answer: B
https://docs.servicenow.com/bundle/utah-customer-service-management/page/product/customer-service-management/task/configure-csm-assets.html
upvoted 1 times
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NokoNice
1 year ago
Selected Answer: B
B is correct. https://docs.servicenow.com/en-US/bundle/vancouver-customer-service-management/page/product/customer-service-management/task/configure-csm-assets.html#:~:text=An%20asset%20is%20a%20specific,is%20supported%20for%20a%20customer.
upvoted 4 times
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