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Exam CIS-CSM topic 1 question 115 discussion

Actual exam question from ServiceNow's CIS-CSM
Question #: 115
Topic #: 1
[All CIS-CSM Questions]

Out-of-box, which functionality handles state transitioning for case management?

  • A. Workflows
  • B. State Flows
  • C. Business Rules
  • D. Flows
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Suggested Answer: B 🗳️

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netvision_g
4 months, 3 weeks ago
Selected Answer: B
B is correct
upvoted 1 times
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NokoNice
10 months, 3 weeks ago
Selected Answer: B
B is correct
upvoted 2 times
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sephereth
10 months, 3 weeks ago
Selected Answer: B
Explanation: in coures provided instance, system enforces the state transition through com.snc.state_model.StateTransitionValidator when the state model and transtions are enabled on a table.
upvoted 2 times
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