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Exam CIS-CSM topic 1 question 76 discussion

Actual exam question from ServiceNow's CIS-CSM
Question #: 76
Topic #: 1
[All CIS-CSM Questions]

What is a supported external customer that, in turn, sells to and supports one or more customers?

  • A. Partner
  • B. Account
  • C. Contact
  • D. Consumer
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Suggested Answer: A 🗳️

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netvision_g
8 months, 3 weeks ago
Selected Answer: A
A partner is a supported external customer that, in turn, sells to and supports one or more customers. A partner account record stores information about a partner's company, similar to a customer account. On a partner account record, the Partner field is enabled. A partner can report and manage cases on behalf of customers. A partner can also be a customer.
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NokoNice
1 year ago
Selected Answer: A
A is the correct answer A partner is a supported external customer that, in turn, sells to and supports one or more customers.
upvoted 2 times
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