sorry
the correct answer is ABE according to the eBook page 240.
The post incident review includes:
Dynamic post-incident questionnaires for collecting pertinent information about the Incident (A)
A post-incident report including an audit trail, if one was created (B)
Drafts of knowledge base article from an incident (E)
A and D are not typically included in a Post Incident Review (PIR) in the ServiceNow platform:
A. Post incident questionnaires: While it's possible to collect feedback through questionnaires as part of a PIR process, it's not a standard component of a PIR in ServiceNow. Post-incident questionnaires are often used separately to gather feedback from stakeholders about the incident response process, but they are not inherently part of the PIR itself.
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