When configuring the Onboarding Lifecycle Event, the HR Admin did not select an Audience for the 'Select a Desk' task. If a remote employee is being onboarded. how does the system handle this task?
A.
The Lifecycle Event rescind process will be triggered
B.
The activity will be skipped
C.
The Lifecycle Event will be canceled
D.
The activity will be triggered and must be manually closed
If no audience record is selected, then the activity for the activity to trigger in the case.
The audience criteria for an activity set applies first. When the audience criteria is met, the activity set executes. The audience at the activity level is then checked and executed.
You cannot set an audience for activity sets that have a trigger type of Rescind.
Correct: D
https://docs.servicenow.com/bundle/vancouver-employee-service-management/page/product/human-resources/task/configure-hr-lifecycle-event-activity.html
upvoted 3 times
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