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Exam CIS-CSM topic 1 question 29 discussion

Actual exam question from ServiceNow's CIS-CSM
Question #: 29
Topic #: 1
[All CIS-CSM Questions]

What is the equivalent of NOT selecting any group, when configuring multiple active configurations of OpenFrame?

  • A. Selecting all the groups
  • B. Selecting none of the groups
  • C. Missing configuration
  • D. Misconfigured
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Suggested Answer: A 🗳️

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Dela803
2 weeks, 4 days ago
Selected Answer: B
B. Selecting none of the groups In ServiceNow's OpenFrame configuration, when you configure multiple active configurations, not selecting any group effectively means that the configuration applies to all users, as there are no restrictions based on group membership. This is equivalent to the behavior of selecting all groups.
upvoted 1 times
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sephereth
4 months, 1 week ago
Selected Answer: A
Answer: A. Selecting all the groups Explanation: "If you do not select any groups, the configuration is available to all users with the openframe user role." translates to all the groups Source: https://docs.servicenow.com/bundle/utah-customer-service-management/page/product/customer-service-management/task/t_CreateAnOpenFrameConfiguration.html
upvoted 1 times
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NokoNice
4 months, 2 weeks ago
Selected Answer: A
A is correct
upvoted 1 times
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123Destiny
5 months, 2 weeks ago
Selected Answer: A
The user groups selected for this configuration. Access to this configuration is limited to the users that have the openframe user role and that belong to the selected groups. Note: If you do not select any groups, the configuration is available to all users with the openframe user role. https://docs.servicenow.com/en-US/bundle/vancouver-customer-service-management/page/product/customer-service-management/task/t_CreateAnOpenFrameConfiguration.html
upvoted 3 times
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Mannnpsk
5 months, 2 weeks ago
Selected Answer: B
B. Selecting none of the groups
upvoted 1 times
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