Answer: D. Allows the customer or consumer to qualify their answer
Explanation: D is the only one that makes sense... "Service Catalog provides several types of variables, which are also referred to as questions."
source: https://docs.servicenow.com/bundle/utah-servicenow-platform/page/product/service-catalog-management/concept/c_ServiceCatalogVariables.html ... but customer only answers the question not ask the question....
I think A. should be the right answer, based on the following
"Service Catalog provides several types of variables, which are also referred to as questions."
source: https://docs.servicenow.com/bundle/utah-servicenow-platform/page/product/service-catalog-management/concept/c_ServiceCatalogVariables.html
hmmm.. sorry i am wrong, in this case, D. is the correct answer, since customers don't create questions (a)......
upvoted 2 times
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