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Exam CSA topic 1 question 162 discussion

Actual exam question from ServiceNow's CSA
Question #: 162
Topic #: 1
[All CSA Questions]

A manager wants to view a snapshot of month-end Sales performance data, as compared to Sales targets. In addition, the manager wants to be able to see those monthly numbers trended over time, and forecasted into the future. What capability do you suggest for this manager?

  • A. Scheduled Reports, a custom snapshot table, and a Trend report
  • B. Scheduled Reports and Excel
  • C. Scheduled Reports, a custom snapshot table, and a Projection report
  • D. Performance Analytics
  • E. Key Performance Indicators
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Suggested Answer: D 🗳️
by Kev06 at July 30, 2023, 1:39 a.m.

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32f51ec
4 days ago
Selected Answer: D
Okay the people choosing B are deadass being boomers about this question.
upvoted 1 times
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DDD1377
7 months, 3 weeks ago
D, PA captures data overtime and is used for trending.
upvoted 1 times
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benarji
9 months ago
D. Monthly numbers trended over time, and forecasted into the future can be reached only via Performance Analytics.
upvoted 1 times
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oswaldorusb
1 year ago
Selected Answer: D
D is correct. PA
upvoted 1 times
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f5003a6
1 year ago
Selected Answer: D
Monthly numbers trended over time, and forecasted into the future can be reached only via Performance Analytics.
upvoted 1 times
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Vinoth9289
1 year, 5 months ago
Selected Answer: D
D is correct https://docs.servicenow.com/en-US/bundle/vancouver-now-intelligence/page/use/performance-analytics/concept/pa-snapshots.html
upvoted 2 times
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judyt35
1 year, 6 months ago
Selected Answer: B
What is the correct answer? Shouldn't be "B"?
upvoted 1 times
f5003a6
1 year ago
Monthly numbers trended over time, and forecasted into the future can be reached only via Performance Analytics.
upvoted 1 times
...
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Kev06
1 year, 8 months ago
Snapshot - isn't this part of reporting functionality? Not sure why the Answer is D
upvoted 1 times
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