https://www.servicenow.com/docs/bundle/washingtondc-application-portfolio-management/page/product/application-portfolio-management/task/manage-balm-service-requests.html
If you approve a Retire a Business Application request
Based on the value selected in the system property, sn_apm.retireBusinessApplicationTaskType, a project, or demand is created. If the value is set as project, then a project template defined in the system property, sn_apm.retireBusinessAppProjectTemplate, is applied.
Note: If the value is set to project in the system property sn_apm.retireBusinessApplicationTaskType, you require Strategic Portfolio Management (SPM) subscription to approve requests to retire business applications and create a project.
b is correct
https://docs.servicenow.com/en-US/bundle/sandiego-it-business-management/page/product/application-portfolio-management/task/manage-balm-service-requests.html
upvoted 3 times
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