Welcome to ExamTopics
ExamTopics Logo
- Expert Verified, Online, Free.
exam questions

Exam CIS-CSM All Questions

View all questions & answers for the CIS-CSM exam

Exam CIS-CSM topic 1 question 67 discussion

Actual exam question from ServiceNow's CIS-CSM
Question #: 67
Topic #: 1
[All CIS-CSM Questions]

What’s the purpose of the Deactivate Special Handling Notes Scheduled Job?

  • A. Runs at the end of the month and deactivates all Special Handling notes more than 30 days old
  • B. Runs weekly and must have the Active checkbox unchecked in order for Special Handling notes to be deleted by the end of the week
  • C. Runs on demand by the System Admin who must set specific weekly schedules and set only those that are priority 1-critical to be deactivated
  • D. Runs daily at midnight, checks all active alerts and sets the status to Expired for those that have reached their expiration dates
Show Suggested Answer Hide Answer
Suggested Answer: D 🗳️

Comments

Chosen Answer:
This is a voting comment (?) , you can switch to a simple comment.
Switch to a voting comment New
netvision_g
5 months, 4 weeks ago
Selected Answer: D
Answer: D.
upvoted 1 times
...
sephereth
1 year, 1 month ago
Selected Answer: D
Answer: D. Runs daily at midnight, checks all active alerts and sets the status to Expired for those that have reached their expiration dates Explanation: "The Deactivate Special Handling Notes scheduled job, which runs daily at midnight, checks the dates in the Effective on and Expires on fields for each note." source: https://docs.servicenow.com/en-US/bundle/utah-customer-service-management/page/product/customer-service-management/concept/c_OnScreenAlerts.html#
upvoted 3 times
...
NokoNice
1 year, 1 month ago
Selected Answer: D
D is correct. The Deactivate Special Handling Notes scheduled job, which runs daily at midnight, checks the dates in the Effective on and Expires on fields for each note. If a special handling note has reached its Effective on date, the scheduled job sets the status of the note to Active. If a special handling note has reached its Expires on date, the scheduled job sets the status of the note to Expired.
upvoted 2 times
...
EspindolaGomes
1 year, 4 months ago
Selected Answer: D
Regarding https://docs.servicenow.com/en-US/bundle/utah-customer-service-management/page/product/customer-service-management/concept/c_OnScreenAlerts.html#
upvoted 3 times
...
stophs
1 year, 5 months ago
Selected Answer: D
d is correct
upvoted 2 times
...
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.

SaveCancel
Loading ...