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Exam CIS-CSM topic 1 question 63 discussion

Actual exam question from ServiceNow's CIS-CSM
Question #: 63
Topic #: 1
[All CIS-CSM Questions]

Which application must be activated to enable customers to check in on-line for future appointments?

  • A. Business Location
  • B. Walk-Up Experience
  • C. Field Service Management
  • D. Service Organization
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Suggested Answer: B 🗳️
by stophs at May 24, 2023, 9:26 p.m.

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netvision_g
8 months, 3 weeks ago
Selected Answer: B
The Walk-up Experience application is for pre-built support lounges. The application enables your organization to set up a walk-up contact channel to support online and on-site queue check-in. https://docs.servicenow.com/bundle/vancouver-it-service-management/page/product/walk-up-experience/task/activate-walkup-experience.html
upvoted 1 times
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NokoNice
1 year ago
Selected Answer: B
B is correct https://docs.servicenow.com/bundle/vancouver-it-service-management/page/product/walk-up-experience/task/activate-walkup-experience.html
upvoted 2 times
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stophs
1 year, 5 months ago
Selected Answer: B
b is correct
upvoted 2 times
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