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Exam CIS-CSM topic 1 question 39 discussion

Actual exam question from ServiceNow's CIS-CSM
Question #: 39
Topic #: 1
[All CIS-CSM Questions]

Major Issue Management uses which one of the following capabilities?

  • A. Governance Risk and Control
  • B. Targeted Communications
  • C. Asset management
  • D. Record producers
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Suggested Answer: B 🗳️
by stophs at May 24, 2023, 6:20 p.m.

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NokoNice
4 months, 2 weeks ago
Selected Answer: B
B is correct
upvoted 2 times
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stophs
9 months, 1 week ago
Selected Answer: B
b is correct Targeted Communications - This is a key feature of Major Issue Management. When a major issue arises, effective communication about the problem and its resolution to affected customers is crucial.
upvoted 4 times
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