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Exam CIS-FSM topic 1 question 6 discussion

Actual exam question from ServiceNow's CIS-FSM
Question #: 6
Topic #: 1
[All CIS-FSM Questions]

Dispatcher workspace looks at which calendar to auto-assign tasks to agents based on availability?

  • A. Outlook calendar
  • B. Agent calendar
  • C. Team calendar
  • D. Google calendar
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Suggested Answer: B 🗳️
by Rebecca87_12 at May 19, 2023, 2:45 p.m.

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mina_mock
8 months, 4 weeks ago
Selected Answer: B
Good answer is B.
upvoted 3 times
...
Rebecca87_12
11 months, 2 weeks ago
Selected Answer: B
https://docs.servicenow.com/bundle/utah-field-service-management/page/product/field-service-management/concept/using-dispatcher-workspace.html
upvoted 4 times
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A (35%)
C (25%)
B (20%)
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